Billing Cycles

Mid-Arkansas Utilities has found that many customer are having difficulty distinguishing their particular bill cycle. Below are detailed explanations to help understand your bill cycle:

The first 6 digits (numbers before the dash) are the customer account number. The remaining digits (numbers behind the dash) are considered to be location numbers. Ex. 123456-12345678

 

Cycle 1

  • If your location number starts with 1, 2, or 3 you are considered to be in cycle 1 billing. These bills are generated every First Friday of the month and fall due two weeks later on a Monday.
  • Ex. 123456-12345678

Cycle 2

  • If your location number starts with 4, 5, or 6 you are considered to be in cycle 2 billing. These bills are generated every Second Friday of the month and fall due two weeks later on a Monday.
  • Ex. 123456-45678900

Cycle 3

  • If your location number starts with a 7, 8, or 9 you are considered to be in Cycle 3 billing. These bills are generated every Third Friday of the month and fall due two weeks later on a Monday.
  • Ex. 123456-78945612

Cycle 7

  •  Your location number could vary from 1-9, these's are our new Smart Meters, meaning that your bills are generated on the First Thursday of every month and falls due two weeks later on a Friday.